Contact Us

Qarnelivo

Customer support

Email: support@qarnelivo.com

We usually reply within 1–2 business days.

When writing to us, please include

  • Your order number
  • The product name
  • Photos if an item arrived damaged

Business information

Company: Guangzhou Luchu Department Store (Sole Proprietorship)

Address: Unit 488, Nos. 151, 152 and 153 Yanjiang North Road, Jiangpu Subdistrict, Conghua District, Guangzhou, Guangdong Province, China

Phone: +86 18009993572

Please do not send returns to this address until you have return instructions from support.